What our Customers say...

Water Damage Testimonials

SERVPRO cleaned up pipe burst overnight and my store was able to open in the morning. SERVPRO Saved the Day!  Thank you!

— Fred in Swampscott, MA

We had a very good experience with this SERVPRO franchise today. The principal responded within 5 minutes to my urgent phone request for the cleanup of a small, inactive sewage spill on a Sunday morning. He carefully explained the scope of work and the estimated charge, $325. I agreed there was no emergency, and he asked if I could wait 2 hours for the work to begin. The crew arrived on time in a small van equipped with water and vacuum service. The crew chief carefully surveyed the site, documented it with photographs, and explained exactly what would be done. The men were efficient, thorough, careful, communicative, and intelligent. Within an hour they had cleaned and disinfected the area thoroughly, washing the floor, wiping down all contacted surfaces, and collecting all items that could not be salvaged. When it was done more photos were taken and I was asked for my approval; the charge, $350, was reasonable. I would use this service again and I recommend it highly to anyone else.

— Paul S in Nahant, MA

Great job by SERVPRO.

— Rob in Medford, MA

They came and did EXACTLY what they said they were going to do.  What more can you ask for in a company?  A+++

— Eric in Saugus, MA

Excellent services would highly recommend.

— Jack in Lynnfield, MA

Fantastic!  Very happy with SERVPRO!

— Linda in Melrose, MA

Very good job.  I am pleased with SERVPRO. 

— Sanytha in Lynn, MA

I am very pleased with the job done. Hardworking and efficient!

— Candace in Saugus, MA

Great job!  Attentive on all levels of job. I would highly recommend this franchise.

— MaryBeth in Middleton, MA

Great job! Very hard workers and quick response to 4' of water in my newly finished basement.  My wife and I were quite impressed.

— Charlie C in Lynn, MA

Thanks SERVPRO once again you save the day with flash flooding in Lynn!

— Barbara in Lynn, MA

Very quick response during flooding situation. Unfortuately I've had to use SERVPRO three times for flooding but I'm always very pleased with their services.

— John F in Lynn, MA

I received professional, fabulous service and I am most appreciative of SERVPRO.

— Fiona in Middleton, MA

Thank you so much for all the work you have done at our child care center… you guys are miracle workers! 

— YMCA in Melrose, MA

Fabulous job! I could not be more pleased. Many, many thanks to SERVPRO.

— Dorothy C in Arlington, MA

Great job! I could not have gotten through this without SERVPRO!

— Frances W in Cambridge, MA

Very happy with workers and communication with managers at SERVPRO office and they took care of everything with the insurance company.  Will recommend when I can.

— Tom in Malden, MA

Most happy with services. Terrific job.

— Nerabu in Malden, MA

Technicians came out in the middle of the night and saved my new carpet...you're heroes in my book!!!

— Jane S. in Middleton, MA

"As usual, great!  Thanks for always rescuing us!"

— Medford Tower Condos in Medford, MA

"As always very pleased with quality of work and professionalism.  Always there when we need you!"

— Susan K. in Lynnfield, MA

"As always very pleased with quality of work and professionalism.  Always there when we need you!"

— Riverside Condos in Saugus, MA

"Beyond my idea of how things would look and smell!  Great Job!  Your guys are the best!!"

— Mary P. in Malden, MA